Building Resilient Institutions

Supporting high-stakes choices and building resilient institutions

At Remake The Rules, I help people build and collaborate with their powerful information tools in ways that actually improve outcomes and decision making. And while I now work with folks on all types of high-stakes choices, the heart of my work—that we can, should, and often must understand how choictechis changing how and what we choose—is born from my experience within one of our most complex, controversial, and consequential social institutions: policing.

My methodology was forged over a decade in the Denver Police Department, leading their analytics bureau through one of the most volatile periods in modern public safety. I don't just understand data; I understand data that is legislatively constrained, publicly accountable, and operationally vital.

Whether you are a Chief of Police, a City Manager, or a Private Director, I bring that same rigor to your most complex systems.

Our institutions are already completely infused with and reliant on choicetech

The question is no longer if these tools are changing what we think, do, and choose, but how. And for many cities and departments, its unclear how their digital information tools really work (or don’t?) let alone how they’re impacting the choices of staff, leaders, and the public, and how they’re either supporting or obstructing institutional goals.

Bridging the gap: strategic vision and operational realities

I work with police departments, cities, and other complex institutions to bridge the gaps between strategic vision and operational realities. To see how the totality of their information systems, from how leaders think about metrics to how software architecture dictates information flows, are working with or against each other.

The goal is to move from choice inflation (too many choices, too little clarity) to systemic integrity (tools, processes, and decision environments that serve the human mission).

Remake The Rules can help

Services are tailored to each client’s needs and often include:

• Understanding current informational and analytical capacities, limitations, and opportunities through system audits

• Recommending improvements and possible paths forward through project roadmaps

• Fixing information flows and advocating for internal software users by problem-solving with third-party software providers

• Verifying compliance with privacy and data protection laws and policies

• Building and onboarding new data and analytic tools

• Supporting data-driven leadership and executive decision making through choicetech literacy coaching

Based in Colorado, Remake The Rules is equipped to work with client’s regardless of their geographic location through remote collaboration as well as initial or intermittent on-site, in-person work.

Learn more

See some examples of my policing work

Book a callor emailto learn more about me, see example proposals from other jurisdictions, and to

talk about how we can support the public good and strengthen the integrity of your institution through better data and decision making.